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💸 Refund & Returns Policy

Easy Returns. Transparent Refunds. Total Peace of Mind.
Last Updated: July 29, 2025

At Zippy Cart LLC, we stand behind the quality of every product we sell. If something isn’t right, we’ll make it right. This page outlines how refunds and returns work so you can shop with complete confidence.

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🔁 1. Return Policy Overview

We accept returns for most items within 30 days of delivery. To be eligible for a return:

• ✅ Item must be unused, unworn, and in its original packaging
• ✅ Must include all tags, manuals, and accessories
• ✅ You must have proof of purchase or Order ID

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🚫 2. Non-Returnable Items

Due to hygiene and safety concerns, we do not accept returns on:

• 🧼 Opened or used personal care and beauty items
• 🩺 Health-related consumables (e.g., supplements, medicines)
• 👙 Undergarments or intimate apparel
• 🧴 Products labeled as Final Sale or Non-Returnable

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📦 3. How to Initiate a Return

Returning an item is easy:

1. ✉️ Email us at info@zippycartllc.com
2. Include your Order ID, the item you want to return, and the reason
3. Our support team will provide a return address and instructions
4. 📫 Ship the item back using a trackable method

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💵 4. Refund Process

Once we receive and inspect your return:

• 🔍 We’ll notify you via email about the status of your refund
• 💳 If approved, refunds are issued to your original payment method
• ⏱️ Please allow 5–7 business days after approval for the funds to reflect in your account

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🔄 5. Exchanges

Need a different size, color, or product?

• We offer free exchanges on eligible items
• Just mention “exchange” in your return request
• We’ll process your replacement once the original item is returned

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🚚 6. Return Shipping

• If we sent the wrong or defective item: We pay for return shipping
• For all other cases (e.g., change of mind): Customer pays return shipping

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⚠️ 7. Damaged or Defective Products

If your item is:

• Broken
• Not as described
• Missing parts

📷 Send us an email with photos within 48 hours of delivery, and we’ll send a replacement or issue a full refund at no extra charge.

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📆 8. Late or Missing Refunds

Still waiting for your refund? Here’s what to do:

1. ⏳ Wait 5–7 business days after refund approval
2. 💳 Check with your bank or credit card provider
3. 📧 Contact us at info@zippycartllc.com if there are delays

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❓ 9. Questions?

We’re always here to help. Contact us:

📧 Email: info@zippycartllc.com
📞 Phone: +1 214-234-5678
📍 Address: 7901 4TH ST N #25260, St. Petersburg, FL, 33702

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✅ Zippy Cart LLC — Fast Refunds. Easy Returns. Trusted Support.