🔄 Products Return Policy

Shop Confidently with Our Hassle-Free Returns

At Zippy Cart LLC, your satisfaction is our priority. If you’re not completely happy with your purchase, we’ve made the return process simple and stress-free.

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🕒 Return Window

You may return most items within 30 days of receiving your order for a refund or exchange.

✅ Condition: Items must be unused, unwashed, and in original packaging with all tags attached.

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🚫 Non-Returnable Items

For hygiene and safety reasons, the following items are non-returnable unless defective:

• 🧴 Personal care products (e.g., creams, face washes, sanitary items)
• 🧼 Opened beauty or skincare products
• 🩹 Health & wellness consumables (e.g., supplements, medical goods)
• 🧦 Intimate wear or undergarments

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💡 Return Eligibility Checklist

Before requesting a return, make sure:

✔️ The item was purchased directly from Zippy Cart LLC
✔️ It’s within 30 days of delivery
✔️ The item is unused and undamaged
✔️ You have the Order ID and proof of purchase

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🔁 How to Return an Item

1. 📧 Email us at info@zippycartllc.com
2. 📄 Include your Order ID, item(s) to return, and reason
3. 📦 We’ll send return instructions and a shipping address
4. 🚚 Ship the product back using a trackable method

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💵 Refund Process

Once we receive and inspect the return:

• ✅ Refunds are processed within 5–7 business days
• 💳 Amount is credited back to your original payment method
• 📬 You’ll receive a confirmation email once the refund is issued

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🔄 Exchanges

Need a different size, color, or product?

• We offer free exchanges on eligible items
• Follow the same return steps and mention “Exchange Request”
• We’ll ship your replacement after we receive the original item

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🚚 Return Shipping Cost

• If the item was defective or incorrect, we cover the return shipping
• If returning for other reasons (e.g., change of mind), the customer is responsible for return shipping costs

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⚠️ Damaged or Defective Items

Did your order arrive damaged, broken, or not as described?

📷 Please email us photos of the item within 48 hours of delivery, and we’ll make it right with a replacement or full refund.

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❓ Need Help?

Our support team is available 24/7.

📧 Email: info@zippycartllc.com
📞 Phone: +1 214-234-5678

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✅ Zippy Cart LLC — Returns Made Simple. Satisfaction Guaranteed.